Frequently asked questions
Information about GradeCove products, downloads, use permissions, and learning-resource design.
Products and downloads
Are GradeCove products physical books?
No. Products are downloadable digital PDF resources. Nothing is shipped.
How do I receive a paid product?
After secure payment, the checkout provider sends the customer a receipt and download access.
Can I print the files more than once?
Yes, within the permissions of the personal and one-to-one teaching license.
Are answer keys included?
Yes. Paid complete packs include separate answer keys and worked solutions.
Learning and curriculum
Are the resources official Common Core tests?
No. They are independently created resources aligned with Grade-level skills commonly represented in the Common Core State Standards for Mathematics.
Can GradeCove replace classroom teaching?
No. GradeCove resources support assessment and revision. They do not replace qualified teaching, individualized educational assessment, or school services.
Who are the resources designed for?
Parents, guardians, homeschool educators, tutors, teachers, and students working under appropriate adult supervision.
Licensing and support
Can a teacher copy the product for an entire class?
Not under the standard personal-use license. A separate classroom license should be purchased when it becomes available.
What should I do if a file will not open?
Contact support@gradecove.com with the order email and product name.
Do you offer refunds?
Digital-product refunds are limited because files can be accessed immediately. Review the Refund Policy for the applicable circumstances.